in10x / crash-tests
SaaS signup crash-tests
New customers rarely tell you where your signup lost them. They just leave. We go through your signup and onboarding like a first-time customer and write down exactly where it breaks.
what we do
- Walk the whole flow. Landing page to signup to first value, the way a stranger would, with no shortcuts and no insider knowledge.
- Note every point of friction. Confusing steps, dead ends, slow moments, silent errors, emails that never arrive.
- Write the crash report. Screenshots, the exact step where we stalled, and fixes ranked with quick wins first.
what you get
- The founding report. A one-time deep pass on your current signup and onboarding, written so you can hand it straight to whoever builds the product.
- Monthly retest, optional. We run the same pass after your releases and flag anything that broke since last time.
pricing
Pricing depends on the size of your flow, so we quote per product. Email crash@in10x.com with your product URL and we reply with a price and a start date.
Get a crash report